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We always try our best to respond to our customers within a 24 hours time frame, depending on the amount of emails we receive on that day. Therefore, we strongly advise you to have a look at our FAQs page before shooting us an email. In case you still can't find an answer there, please send us an email at: support@slimples.com It is recommended to add your order number in the title/subject for faster response time. Thank you!
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